Chatbots

6 reasons why you are finding it so hard to sell Chatbots Selling chatbots or indeed anything new, comes with some hefty challenges. It can be frustrating and damn right painful when you see a vision of the future and are passionate about something you believe will revolutionise the way businesses and customers converse digitally, yet […]

If you’ve been living in a basement, you’ve probably heard of numerous projections about how chatbots are destined to take over customer support. In a recent press release, Gartner estimated that " 25% of customer service and support operations will integrate virtual customer or chatbot technology across engagement channels by 2020, up from less than […]

This excellent article and infographic make it abundantly clear that we’re not talking about some gimmick here but about how to transform how business is transacted and not only in e-commerce but across all categories and industries. Chatbot Infographic