Here’s a key excerpt from the article. According to Gartner, chatbots will power 85% of all customer service interactions by the year 2020. Chatbots have established their place in the home and our personal lives; now watch what they can do in enterprise applications over the next few years. Source: Chatbots: Changing the Nature of […]
Joe Buhler Local Marketing, Reputation Marketing, Social 0
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Joe Buhler Marketing, Mobile, Social 0
“Selling hyperlocal marketing technologies and services to both multi-store brands and local merchants might seem to be the best way for a would-be provider to reach scale. When you boil it down, they’re trying to achieve the same objectives, right? Of course, it’s not that simple.” Selling hyperlocal marketing technologies and services to both multi-store […]
Joe Buhler Reputation Marketing 0
The obvious answer for a SMB owner would be you or someone close to you in the business. A whole team is very likely too expensive. This makes it all the more necessary to work with a trusted partner who is also a small business owner and has your interest at heart when offering solutions. […]
Joe Buhler Marketing, Mobile, Social 0
“Winner or loser? Tesla, which is trading at almost six times revenue – for reasons beyond technological innovation. Winner: Brands mining data about users’ digital behavior to create physical products.” Winner or loser? Tesla, which is trading at almost six times revenue – for reasons beyond technological innovation. Winner: Brands mining data about users’ digital […]
Joe Buhler Marketing, Reputation Marketing, Social 0
Great article on the importance of customer reviews and some useful tips on how to encourage and handle them the right way. Remember, without a great reputation, other marketing activities to get customers are wasted! Want to find out what people are seeing about you, or a business you know go to here for a […]
Joe Buhler Marketing, Mobile, Social 0
“Following on from their recent infographic about how to market to Generation Z and Millennials, Citipost Mail have released their second demographic snapshot, this time looking at how Generation X and Baby Boomers are using social media, and how you can use this to inform and improve your online” Following on from their recent infographic about how to market […]
Joe Buhler Marketing, Mobile, Social 0
“Loser: Profitability. Seeing Amazon’s success, other companies now prioritize vision and growth over profits.Loser: Ad-supported TV as tech giants buy the streaming rights to live sports.Winner: Reviews, which have fundamentally changed the way we shop. One in four shoppers check Amazon reviews even” Loser: Profitability. Seeing Amazon’s success, other companies now prioritize vision and growth […]
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