A survey on Hotel Online Reputation Management

by Albert Barra of Tourismo 2.0 can be completed here for those who haven’t already read about it on his own blog, Facebook or another T-List blog.

It’s a topic of interest to me. I’ve been advocating for quite some time that not only hotels but any organization in travel & tourism should be actively engaged in the conversation about them that takes place in social media. There are a number of tools that are now available to keep track and stay on top of your reputation, a necessity in the marketplace today.